We are building a sustainable business to deliver value to all stakeholders, including clients, suppliers, investors and employees, and our goal is to become the world’s leading international corporate travel services company. Our strategy is founded on the following principles:

Our core activity is managing travel and related expenditure for companies who gain value from such management. They tend to be either large national or multinational companies.

• We are client-focussed and see our clients as partners with mutual interests.
• We are a knowledge-based business and value people as a major asset
• We encourage long-term partnerships with suppliers who recognise our value to their distribution channels.
• We consistently deliver innovative ideas, excellent service and value through motivated and empowered people.
• We use our independent technology to improve internal efficiency and to provide our clients with an efficient and cost effective service.
• We will own or control our operations in countries where the majority of clients initiate and manage their expenditure consolidation programme; elsewhere we will form strong partnerships.
• We will seek to manage our business with low capital intensity and strong cash flow.